INCREASE PATIENT UPTAKE WITH THE POWER OF THE LETTER
Docmail hybrid mail is the approved solution already supporting thousands of practices with their mailing requirements and driving engagement with patients all at the fraction of the cost.
ARE YOU READY TO START YOUR DOCMAIL JOURNEY?
75% of medical practices have used Docmail
Solutions designed around medical practices
4.7 star rating on Practice Index
2,031,067 patient letters sent during the 2022 flu season
Over 6,500 medical practices have used Docmail
FLU SEASON SUCCESS WITH DOCMAIL
Docmail is the industry leading hybrid mail platform - the first of its kind on the market since 2008. It’s transformed the way patient communication is managed, through one secure, online account that allows you to send printed letters, within a few clicks.
Supporting medical practices with patient engagement and achieving their practice goals throughout the year - the solution is powerful, cost and time effective, flexible and easy to use.
FOR ALL YOUR PATIENT LETTER REQUIREMENTS
From daily and bulk mailings, annual flu campaigns, MOP UPS and appointment reminders, Docmail hybrid mail supports practices with all their patient communication requirements. With a range of printed product types and opportunities to include printed inserts, the solution is designed to save you time and money whilst communicating in a meaningful way.
Whether you are looking to increase uptake to a flu clinic, working towards the NHS long-term plan or helping stretch budgets that little bit further, Docmail can support you.
DESIGNED AROUND MEDICAL PRACTICES
With an understanding of patient communication requirements, our print driver extension to the Docmail website is designed with medical practices in mind.
The virtual printer allows you to send pre-merged letters directly to us without having to leave your clinical system. It’s the only hybrid mail platform to offer clinical system compatibility, with our merge mode functionality for single file or batch patient communications as well as useful print profile setups to speed up the mailing process.
THE POWER OF THE LETTER
Despite an increased move to digital communications, an NHS letter remains a pivotal communication piece to drive practice engagement.
The average letter costs £1.54 to send in house, however with Docmail, it’s as little as 69p. A low investment to get your patients through the door whilst engaging with patients in a meaningful, trusted way. The NHS letter is:
- Engaging: NHS mail has a 100% open rate (Market Reach), the highest across all sectors and brands
- Recognisable: from branded envelopes and logos
- Trustworthy: printed communications signify important information enclosed
- Relatable: for all ages, helping drive engagement with every patient cohort including those who are harder to reach
- Portable: they act as appointment reminders that can be taken to appointments or even stuck on the fridge
- Secure: an approved form of communication that drives engagement
THE BENEFITS OF DOCMAIL FOR YOUR PRACTICE
Measurable time and cost savings
Streamlined mailing processes
Real time reporting functionality
Built in document library
Clinical system compatibility
No contract, minimum spend or set up fees
SECURITY AT THE HEART OF YOUR PATIENT COMMUNICATIONS
We hold information governance at the heart of everything we do. We’re proud to be the only UK mailing company to have achieved a 100% rating with the Data Security & Protection Toolkit for over 10 years.
Combined with our IS027001, ISO9001 and Cyber Essentials Plus certified accreditations, this allows us to provide you with the very best service for sending secure patient communications.
We’re also the chosen, trusted partner of many NHS software providers, including EMIS, SystemOne and Vision, and we work with many ICBs and federations.
DON’T JUST TAKE IT FROM US
I have used Docmail for many years. It is a very easy system to use (especially the Print Driver) which allows letters to be merged straight into SystmOne then sent. The support is also very good and responsive, just what is needed.
Billinghay Medical Practice
I have taken over from another colleague sending out patient letters so it is all very new. But I find Docmail very easy to use and it's great at saving me time and the practice money with the amount of letters I have to send.
Devon Medical Practice
We have been using Docmail for many years now and continue to find it a very efficient way in which to deal with outgoing mail from the Practice, and especially helpful and time saving when dealing with patient lists for recall and clinics.
Darvet Medical Practice
IF YOU NEED A HELPING HAND
We know that driving engaging is vital for your practice, which is why we’re here to support you.
THE DOCMAIL HELP CENTRE
Here you’ll find over 100 useful articles designed to answer any questions you have, from placing a mailing, order errors and discount codes.
DEDICATED SUPPORT TEAM
A team of experts who are there to answer your questions and support you in the sending of your mailings and template set-up.
FREE ONLINE TRAINING
Our hybrid mail experts offer free training so that you and your teams can get the most out of your Docmail account.
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& LET'S GET STARTED TOGETHER!
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